How to redeem a game key on any platform
By Andalu team · · Updated · 3 min read
Every game key redeems the same basic way: open the platform the key is for, find its redeem option, and paste the key exactly as it arrived. What changes from one platform to the next is where that option lives, whether you need an app, and how its region rule works. Here is each one, in its own guide's words.
Before you redeem
- Check the platform your key is for. The tags under the game's name on its Andalu page name it, and a key only works on its own platform.
- Sign in to the account you'll play on. Most platforms can't move a redeemed key to another account: Steam, for one, ties an activated key to that account permanently.
- Copy the key from the email for your order. It's in the email, or one tap away behind its Get your order button. Paste it exactly as it arrived.
Where to redeem, platform by platform
Steam key
You activate a Steam key in the Steam app on Windows, macOS or Linux, on a Steam Deck, or on Steam's website from any computer or phone.
Epic Games key
You redeem an Epic Games code on the Epic Games Store website, in any browser, or in the Epic Games Launcher on Windows or macOS.
PlayStation key
You redeem a PlayStation code in PlayStation Store: on your PS5, your PS4, the PlayStation Store website or the PlayStation App.
Xbox key
You redeem an Xbox code on your Microsoft account: on the website, on Xbox Series X|S or Xbox One, in the Microsoft Store or Xbox app on Windows, or in your phone's browser.
Nintendo eShop key
You redeem a Nintendo code in Nintendo eShop on your Nintendo Switch 2 or Nintendo Switch, or on Nintendo's redeem website from a computer or phone.
Ubisoft Connect key
You activate a Ubisoft key in Ubisoft Connect, Ubisoft's app for Windows.
EA app key
You redeem an EA app key on your EA Account. Do it in the EA app on Windows or Mac, on ea.com/redeem, or in your EA Account's Payment and Wallet tab online.
GOG key
You redeem a GOG code on the GOG website or in the GOG GALAXY app for Windows and Mac.
Battle.net key
You redeem a Battle.net code on your Blizzard account. Use the Battle.net website, the Battle.net desktop app for Windows or Mac, or the Battle.net mobile app.
Rockstar Games key
You redeem a Rockstar Games key in the Rockstar Games Launcher, or on Rockstar's activation page in any web browser.
If the platform refuses the key
Stop, and don't keep trying the key. Check the platform your order names and the region on the product page. If both match your account and the key is still refused, buyer protection replaces or refunds it. If the key is for another platform, redeem it there. The full steps are in wrong platform or region.
Each platform guide has a troubleshooting table of the messages that platform shows, and the help search finds the row for an error message you paste into it.
Where the game shows up
A full game appears in your library, ready to download. Upgrades and DLC don't appear as a new game: they're listed with the base game. See Standard, Deluxe or DLC for where each kind lands.