Delivery policy

Last updated: September 25, 2026

Everything we sell is digital: there is nothing to ship and delivery is free. Instant delivery by email.

1. What you receive

- A game key: the activation code for the platform named on the product page, with how to redeem it. - A travel eSIM: a QR code, the activation code to type in by hand, and install steps for iPhone and Android.

2. Where it arrives

By email, to the address you give at checkout. Your order page shows the order's progress and never the key or QR code itself. Keep the email: it is your copy of the order.

3. How fast

Instant delivery by email. Now and then an order takes a little longer. It's safe and nothing is needed from you: it arrives by email within a few hours, your order page says so, and we email you if it's taking longer than usual.

4. Where we deliver

Delivery is by email, so it reaches you wherever you are. What matters is where you use it: every game key states the region it activates in and its platform on the product page, and every eSIM plan names the destination it works in. Check both before you buy.

5. What delivery costs

Nothing. The price you see is the price you pay, and nothing is added at checkout.

6. If nothing arrives

First check your spam or promotions folder, then your order page, which shows whether it is still on its way or already sent. If the email is still missing, tell us through the contact form with your order number, like #42101, from your order page. A key or eSIM that never arrived is covered by buyer protection.
Get help with a missing order

Something wrong with what arrived? See our refund policy or contact us.