Can I see what Andalu keeps from my order?

No. Each item shows one all-in price that already covers currency conversion and payment processing. Nothing is ever added after the price you see.

Why is the fee inside the price?

So the price you compare is the price you pay. A fee added at the last step means the number you compared with another shop was never the real one. One number, shown up front, is the honest version.

Can I pay less than the listed price?

Sometimes. A payment method that costs less shows a lower total at checkout, marked with how much it saves. Buying several items in one order saves too, because processing has a fixed part that's charged once per order.

What about currency conversion?

It's inside the price too. Paying in your own currency costs nothing extra at checkout: any conversion cost is already covered by the price you see, and items convert at a daily market reference rate.

Will anything be added after I've paid?

No. The total at checkout is the amount that reaches your statement, and it's at or below the price you were shown.

Is there a processing fee at checkout?

No. The price you see already includes currency conversion and the cost of processing your payment, so nothing is added at checkout. That price covers card, Apple Pay and Google Pay. A payment method that costs less lowers your total, and an order of several items pays the fixed part of processing only once.

Each price already includes currency conversion and payment processing, so the price you see is the price you pay.

Donations are the one exception: you're charged exactly the amount you give, and Andalu covers the processing. See How do donations to Gaza work on Andalu?

1
On a product page, select One all-in price. Nothing added at checkout. under the price. The price shown is the price you pay.
2
At checkout, look at the total beside each payment method. Each one is the full amount for that method, with processing included.
3
When a method costs less, or your order has more than one item, the Order summary shows the Listed price and a Payment method saving row. Processing is charged once per order, so several items together cost less than buying them one by one.

Frequently asked questions

Still stuck?

Contact us with your order number and the exact message you see, word for word, including any error code. We reply by email, usually within a day.

Contact support