Does the currency change the price I pay?

Only by the exchange rate, plus the cost of converting a payment, which is already inside every price you see. Nothing is added at checkout: the price you see includes currency conversion and payment processing, so nothing is added at checkout.

Which currency will I be charged in?

The one checkout names under the payment methods, for example **Charged in GBP.** It's the currency you picked whenever that day's rate is available, and euros when it isn't. See [Can I pay in a currency other than euros?](/help/payments/can-i-pay-in-a-different-currency)

Why are eSIM plans priced in US dollars?

That's the currency eSIM plans are priced in. You can still see them in your own currency and pay for them together with games, in one charge.

Does my currency change which payment methods I see?

Yes, for a few. Some methods only take one currency, for example Cryptocurrency only takes US dollars. See [What payment methods does Andalu accept?](/help/payments/payment-methods-accepted)

What currency are prices shown in?

Prices show in the currency you pick at the top of any page: EUR, USD, GBP, TRY, JPY, BRL, INR, PLN. Until you pick one, you see your country's currency when it's on that list, and euros when it isn't. Prices convert at a daily market reference rate, and checkout charges you in the currency you see whenever that day's rate is available.

Games are priced in euros and eSIM plans in US dollars. Everything else you see is a conversion of those prices. To pay in your currency, see Can I pay in a currency other than euros?

1
Select the pill at the top right of any page. It ends with the currency you're seeing, like EUR.
2
Under Currency, select the one you want, like GBP.
3
Close the panel. Prices across the store now show in that currency, and your choice is saved in this browser.

Troubleshooting

What you see	What it means	What to do
Rates unavailable, showing EUR.	Today's exchange rate couldn't be loaded	Prices stay in euros until it loads. Try again later
eSIM plans still show in US dollars	eSIM plans are priced in US dollars, and you haven't picked a currency yourself yet	Pick a currency under Currency, even euros, to see them converted
Prices changed a little since yesterday	Converted prices follow each day's rate	Nothing to do. The price you see is the price you pay today
The wrong currency shows after you moved or traveled	Your choice, or your location, decides the default	Pick the currency you want under Currency. A choice you make wins over your location

Frequently asked questions

Still stuck?

Contact us with your order number and the exact message you see, word for word, including any error code. We reply by email, usually within a day.

Contact support